/* ── JSG Chatbot Widget v4 — Light Theme ── */

:root {
  --jsg-orange:     #F97316;
  --jsg-orange2:    #EA6A0A;
  --jsg-z:          99999;

  /* Window — light theme */
  --jsg-win-bg:     #FFFFFF;
  --jsg-header-bg:  #1A1A1A;
  --jsg-header-txt: #FFFFFF;
  --jsg-border:     #E5E7EB;
  --jsg-shadow:     0 8px 40px rgba(0,0,0,0.18);
  --jsg-radius:     16px;

  /* Messages */
  --jsg-bot-bg:     #F3F4F6;
  --jsg-bot-txt:    #111827;
  --jsg-user-bg:    #F97316;
  --jsg-user-txt:   #FFFFFF;

  /* Input area */
  --jsg-input-area: #F9FAFB;
  --jsg-input-bg:   #FFFFFF;
  --jsg-input-txt:  #111827;
  --jsg-input-bdr:  #D1D5DB;
  --jsg-muted:      #6B7280;
}

/* ── Bubble ── */
#jsg-bubble {
  position: fixed;
  bottom: 24px;
  right: 24px;
  width: 58px;
  height: 58px;
  background: linear-gradient(135deg, var(--jsg-orange), var(--jsg-orange2));
  border-radius: 50%;
  display: flex;
  align-items: center;
  justify-content: center;
  cursor: pointer;
  z-index: var(--jsg-z);
  box-shadow: 0 4px 20px rgba(249,115,22,0.5);
  transition: transform 0.2s ease, box-shadow 0.2s ease;
  user-select: none;
}
#jsg-bubble:hover { transform: scale(1.08); box-shadow: 0 6px 28px rgba(249,115,22,0.65); }
#jsg-bubble:active { transform: scale(0.96); }

#jsg-badge {
  position: absolute;
  top: -4px; right: -4px;
  background: #EF4444;
  color: #fff;
  font-size: 11px; font-weight: 700;
  width: 18px; height: 18px;
  border-radius: 50%;
  display: flex; align-items: center; justify-content: center;
  border: 2px solid #fff;
  font-family: system-ui, sans-serif;
}

/* ── Popup Callout ── */
#jsg-popup {
  position: fixed;
  bottom: 96px;
  right: 24px;
  max-width: 260px;
  background: #FFFFFF;
  border-radius: 14px;
  box-shadow: 0 4px 24px rgba(0,0,0,0.14);
  padding: 12px 14px 12px 12px;
  display: flex;
  align-items: flex-start;
  gap: 10px;
  z-index: var(--jsg-z);
  cursor: pointer;
  animation: jsg-popup-in 0.3s cubic-bezier(0.34,1.56,0.64,1) both;
  border: 1px solid #E5E7EB;
}
#jsg-popup.jsg-hidden { display: none; }
@keyframes jsg-popup-in {
  from { opacity: 0; transform: translateY(12px) scale(0.95); }
  to   { opacity: 1; transform: translateY(0) scale(1); }
}
/* Arrow pointing down-right */
#jsg-popup::after {
  content: '';
  position: absolute;
  bottom: -8px; right: 28px;
  width: 16px; height: 16px;
  background: #fff;
  border-right: 1px solid #E5E7EB;
  border-bottom: 1px solid #E5E7EB;
  transform: rotate(45deg);
  clip-path: polygon(100% 0, 100% 100%, 0 100%);
}
#jsg-popup-avatar {
  width: 40px; height: 40px;
  border-radius: 50%;
  object-fit: cover;
  flex-shrink: 0;
  border: 2px solid var(--jsg-orange);
}
#jsg-popup-avatar-default {
  width: 40px; height: 40px;
  border-radius: 50%;
  background: linear-gradient(135deg, var(--jsg-orange), var(--jsg-orange2));
  display: flex; align-items: center; justify-content: center;
  font-weight: 800; color: #fff; font-size: 12px;
  flex-shrink: 0;
}
#jsg-popup-text {
  font-size: 13.5px;
  line-height: 1.5;
  color: #111827;
  font-family: 'Segoe UI', system-ui, sans-serif;
  flex: 1;
  padding-right: 12px;
}
#jsg-popup-close {
  position: absolute;
  top: 8px; right: 10px;
  background: none; border: none;
  color: #9CA3AF; font-size: 14px;
  cursor: pointer; line-height: 1;
  padding: 2px 4px;
  border-radius: 4px;
  transition: color 0.15s, background 0.15s;
}
#jsg-popup-close:hover { color: #374151; background: #F3F4F6; }

/* ── Chat Window ── */
#jsg-window {
  position: fixed;
  bottom: 96px; right: 24px;
  width: 370px;
  max-width: calc(100vw - 32px);
  height: 540px;
  max-height: calc(100vh - 120px);
  background: var(--jsg-win-bg);
  border-radius: var(--jsg-radius);
  box-shadow: var(--jsg-shadow);
  display: flex;
  flex-direction: column;
  overflow: hidden;
  z-index: var(--jsg-z);
  border: 1px solid var(--jsg-border);
  font-family: 'Segoe UI', system-ui, -apple-system, sans-serif;
  opacity: 0;
  transform: translateY(16px) scale(0.97);
  pointer-events: none;
  transition: opacity 0.22s ease, transform 0.22s ease;
}
#jsg-window.jsg-open {
  opacity: 1;
  transform: translateY(0) scale(1);
  pointer-events: all;
}

/* ── Header (dark) ── */
#jsg-header {
  display: flex;
  align-items: center;
  justify-content: space-between;
  padding: 14px 16px;
  background: var(--jsg-header-bg);
  flex-shrink: 0;
}
#jsg-header-info { display: flex; align-items: center; gap: 10px; }
#jsg-avatar {
  width: 38px; height: 38px;
  border-radius: 50%;
  background: linear-gradient(135deg, var(--jsg-orange), var(--jsg-orange2));
  display: flex; align-items: center; justify-content: center;
  font-size: 11px; font-weight: 800; color: #fff;
  flex-shrink: 0; overflow: hidden;
}
#jsg-avatar img { width: 100%; height: 100%; object-fit: cover; }
#jsg-header-name { font-size: 14px; font-weight: 700; color: var(--jsg-header-txt); line-height: 1.2; }
#jsg-header-status {
  font-size: 11px; color: #4ADE80;
  display: flex; align-items: center; gap: 5px; margin-top: 2px;
}
#jsg-status-dot {
  width: 7px; height: 7px;
  background: #4ADE80; border-radius: 50%;
  animation: jsg-pulse 2s infinite;
}
@keyframes jsg-pulse { 0%,100%{opacity:1} 50%{opacity:0.4} }
#jsg-close {
  background: transparent; border: none;
  color: #9CA3AF; cursor: pointer;
  font-size: 16px; padding: 4px 6px;
  border-radius: 6px;
  transition: color 0.15s, background 0.15s;
}
#jsg-close:hover { color: #fff; background: rgba(255,255,255,0.1); }

/* ── Messages ── */
#jsg-messages {
  flex: 1; overflow-y: auto;
  padding: 18px 14px;
  display: flex; flex-direction: column; gap: 10px;
  scroll-behavior: smooth;
  background: #FAFAFA;
}
#jsg-messages::-webkit-scrollbar { width: 4px; }
#jsg-messages::-webkit-scrollbar-track { background: transparent; }
#jsg-messages::-webkit-scrollbar-thumb { background: #D1D5DB; border-radius: 2px; }

.jsg-msg {
  max-width: 82%;
  padding: 10px 14px;
  border-radius: 14px;
  font-size: 13.5px;
  line-height: 1.6;
  word-wrap: break-word;
  animation: jsg-fadein 0.18s ease;
}
@keyframes jsg-fadein { from{opacity:0;transform:translateY(5px)} to{opacity:1;transform:translateY(0)} }

.jsg-msg.bot {
  background: var(--jsg-bot-bg);
  color: var(--jsg-bot-txt);
  align-self: flex-start;
  border-bottom-left-radius: 4px;
  border: 1px solid #E5E7EB;
}
.jsg-msg.user {
  background: var(--jsg-user-bg);
  color: var(--jsg-user-txt);
  align-self: flex-end;
  border-bottom-right-radius: 4px;
}
.jsg-msg.system {
  align-self: center;
  background: transparent;
  color: var(--jsg-muted);
  font-size: 12px; text-align: center;
  padding: 4px 8px; border: none;
}

.jsg-lead-banner {
  background: #ECFDF5;
  border: 1px solid #6EE7B7;
  border-radius: 10px;
  padding: 10px 14px;
  font-size: 12.5px;
  color: #065F46;
  align-self: stretch;
  text-align: center;
  animation: jsg-fadein 0.3s ease;
}
.jsg-lead-banner strong { color: #047857; }

/* ── Typing ── */
#jsg-typing {
  padding: 0 16px 12px;
  display: flex; gap: 4px; align-items: center;
  background: #FAFAFA;
}
#jsg-typing span {
  width: 8px; height: 8px;
  background: #9CA3AF; border-radius: 50%;
  animation: jsg-bounce 1.2s infinite;
}
#jsg-typing span:nth-child(2){animation-delay:0.2s}
#jsg-typing span:nth-child(3){animation-delay:0.4s}
@keyframes jsg-bounce { 0%,60%,100%{transform:translateY(0)} 30%{transform:translateY(-6px)} }

/* ── Input Area ── */
#jsg-input-area {
  display: flex; align-items: center; gap: 8px;
  padding: 12px 14px;
  border-top: 1px solid var(--jsg-border);
  background: var(--jsg-input-area);
  flex-shrink: 0;
}
#jsg-input {
  flex: 1;
  background: var(--jsg-input-bg);
  border: 1px solid var(--jsg-input-bdr);
  border-radius: 10px;
  color: var(--jsg-input-txt);
  font-size: 13.5px;
  padding: 9px 13px;
  outline: none;
  transition: border-color 0.15s;
  font-family: inherit;
}
#jsg-input::placeholder { color: #9CA3AF; }
#jsg-input:focus { border-color: var(--jsg-orange); box-shadow: 0 0 0 3px rgba(249,115,22,0.12); }
#jsg-send {
  width: 38px; height: 38px;
  background: linear-gradient(135deg, var(--jsg-orange), var(--jsg-orange2));
  border: none; border-radius: 10px;
  cursor: pointer;
  display: flex; align-items: center; justify-content: center;
  flex-shrink: 0;
  transition: opacity 0.15s, transform 0.15s;
}
#jsg-send:hover { opacity: 0.88; transform: scale(1.05); }
#jsg-send:active { transform: scale(0.95); }
#jsg-send:disabled { opacity: 0.4; cursor: not-allowed; transform: none; }

/* ── Mobile ── */
@media (max-width: 480px) {
  #jsg-window {
    bottom: 0; right: 0; left: 0;
    width: 100%; max-width: 100%;
    height: 72vh;
    border-radius: var(--jsg-radius) var(--jsg-radius) 0 0;
  }
  #jsg-bubble { bottom: 16px; right: 16px; }
  #jsg-popup  { bottom: 88px; right: 16px; max-width: calc(100vw - 80px); }
}